Frequently Asked Questions
Everything you need to know about our gourmet single-serving treats.
How are the cakes packaged for shipping?
Each individual cake is secured in a custom-fit, eco-friendly container and shipped in temperature-controlled packaging with dry ice to ensure it arrives fresh and intact.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of both gluten-free and vegan individual cakes. You can filter by dietary preference on our product collection page.
What is the shelf life of your cakes?
Our cakes stay fresh for up to 5 days in the refrigerator or up to 3 months when stored in the freezer. We recommend bringing them to room temperature before serving for the best flavor.
Can I schedule a specific delivery date?
Absolutely. During checkout, you can select a preferred delivery date from our calendar to ensure your treats arrive exactly when you need them for your special event.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or is incorrect, please contact our support team within 24 hours for a replacement or refund.
Do you provide bulk discounts for events or corporate gifting?
We offer tiered pricing for orders of 24 cakes or more. Please visit our Corporate Gifting page or contact our sales team for a custom quote.